Effective Date: January 1, 2026

Introduction

Welcome to GrandOak Remodeling LLC ("we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our website grandoakremodeling.com and our services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Acceptance of Terms

By using our website or services, you agree to these Terms and our Privacy Policy. If you are using our services on behalf of an organization, you represent that you have the authority to bind the organization to these Terms.

2. Use of Our Services

Eligibility: You must be at least 18 years old to use our website and services.Account Information: You agree to provide accurate and complete information when filling out forms on our website. You are responsible for maintaining the confidentiality of any account information and for all activities that occur under your account.

Prohibited Conduct: You agree not to use our website or services for any unlawful or prohibited activities, including but not limited to:

Violating any applicable laws or regulations.Infringing on the intellectual property rights of others.

Uploading or transmitting viruses or malicious code.

Engaging in any activity that could damage, disable, or impair our services.

3. Services and Transactions

Estimates and Contracts: All estimates provided by GrandOak Remodeling LLC are subject to change and do not constitute a binding contract. A formal contract will be provided for all services, detailing the scope of work, pricing, and terms of payment.

Payment: Payment terms will be outlined in the contract. Failure to comply with payment terms may result in suspension or termination of services.

Changes to Services: We reserve the right to modify or discontinue any service at any time without prior notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of services.

4. Intellectual Property

Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of GrandOak Remodeling LLC or its licensors and is protected by intellectual property laws.

License: We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal and non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

5. Disclaimers and Limitation of Liability

Disclaimers: Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted or error-free, nor do we make any warranties as to the results that may be obtained from using our services.

Limitation of Liability: In no event shall GrandOak RemodelingLLC be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services. Our total liability to you for any claims arising from your use of our services shall not exceed the amount paid by you to us in the past six months.

6. Indemnification

You agree to indemnify and hold harmless GrandOak Remodeling LLC, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of our website or services, or your violation of these Terms.

7. Offer Disclaimer

To redeem any promotional offers, including discounts, participants must present the offer prior to receiving a job quote. This offer cannot be applied retroactively to previously quoted or completed jobs and is only valid for new project quotes.

8. Governing Law and Dispute Resolution

Governing Law: These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles.

Dispute Resolution: Any disputes arising out of or in connection with these Terms shall be resolved through binding arbitration in North Carolina, in accordance with the rules of the American Arbitration Association.

9. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website or services after any changes constitute your acceptance of the revised Terms. We encourage you to review these Terms periodically.

10. Contact Us

If you have any questions about these Terms, please contact us at:

GrandOak RemodelingLLC

Website: grandoakremodeling.com

Email: [email protected]

Phone: (737) 406-8051